The customer is very interested in our products, and I communicated with him very smoothly. He purchased some samples of Eyelash Extension and related accessories for testing. He thinks that our products are good quality in all aspects.
The customer was quick to buy in bulk. I talked to him about the design he wanted, and what he wanted to print on the card. I communicate with our designer what the customer wants to achieve, and show the customer PDF design file to see the design. The customer is in business with his wife, and his wife wants to make some adjustments to the design, so email me where the two have discussed the design changes.
Our designers quickly completed the design files according to what the customer wanted to modify. I send the design files to the client, who thinks the design looks good and is looking forward to the finished product.
After the customer completed the payment, I finally confirmed our design draft with him to avoid other problems before printing. I started arranging everything for this order and updating our production progress with the customer.
I showed the customer the inside before packing and he could see that our goods were packed very tightly and completely. I confirmed the shipment with him and sent him the tracking number, so he could see the shipping status.
After he received the goods, he was very satisfied with our products and wanted me to recommend the style of glue for repurchase. I sent him our eyelash extension glue catalogue and recommended our PMMA FREE Glue to him.
I recommended to him our premade fan lashes with upgraded technology, the customer discussed with his wife and wanted to place an order to test the product before deciding whether to buy in bulk. After he received it, he tested our product and thought it could be purchased in bulk.
Before shipping to the customer, I routinely confirm the integrity of the product and packaging with the customer, and also confirm whether there is any problem with the customer’s information. Send shipment numbers to customer, so he can track them. After he received it, he still praised them. I am very grateful to the customer and his wife for their support and trust in me. I look forward to his repurchase.